The Knowledge base is a product that lets you create and manage answers or categories to help your customers find the help they are looking for more easily, in your Knowledge base you can showcase categories with the most frequently asked questions, getting started, troubleshooting etc.
In the Knowledge base header component you can easily upload your company logo, to do this, follow the steps below.
In the Knowledge base header component, the headline text is the first thing your customers will see.
In the Knowledge base editor you have options to change SEO settings that include:
The Answerly Knowledge base is integrated with Google Analytics, so you can enable Knowledge base tracking in the editor and get more insights on how your Knowledge base is performing.
Notify is a Knowledge base feature which you can setup to always show at the top of the Knowledge base page header and inform your users for updates, discounts, or any other product/service related information.
Open Graph meta tags are snippets of code that control how URLs are displayed when shared on social media.
In the Knowledge base footer component, you can add your own social media links that will link to your Facebook, Instagram, YouTube, Twitter, LinkedIn and more social media profiles. These links will be visible for all knowledge base visitors.
In the Knowledge base header and footer components you can easily create links with a text that will open the url's you add in the editor from the Knowledge base.
The Knowledge base comes with a customizable header, you can change the color, upload your company logo, and add your own header navigation menu links.