In the answer editor you can include Youtube videos.
In the answer editor you are able to create multiple categories and organize your answers in groups so your users can easily search for answers.
In the answer editor you have options to edit SEO settings which include:
Open Graph meta tags are snippets of code that control how URLs are displayed when shared on social media.
In the answer editor you can add blocks to your answers.
If you want to delete a Category from your widget or knowledge base follow the steps below.
In the answer editor, when you go to one of your Categories, you can choose to show or hide the latest answers in a category in the knowledge base.
If you want to delete an answer you can easily do so by following the steps below:
In the answer editor you can change the theme color of your category.
In the answer editor you can include Code blocks in your answers.
Answers writing is a very powerful feature that you can use to create content and help your users get around your product/service fast.